What counts as an emergency

• Active leak losing more than 1 inch of water per day
• Cracked pump or filter housing
• Heater failure during a hard freeze or heat wave
• Green water before a scheduled event in the next 72 hours
• Salt cell failure with chlorine demand high
• Pump won't start during a freeze warning

Response promises

• Live answer within 30 seconds, Mon–Sat
• Dispatch within 60 minutes during business hours
• After-hours pager for active leaks and freeze events
• Common pump, filter, heater, and salt-cell parts on every truck